The Americans with Disabilities Act (ADA) is a federal civil rights bill which protects all Americans with disabilities. Not all disabilities are visible, with disabilities including cancer, diabetes, autism, HIV, and many other health conditions.
LVFC is committed to providing an equitable experience for all our attendees with accessibility needs.
Please email [email protected] with any concerns about accessibility so that we can take steps to try and accommodate you.
We have provided a short list of situations you may encounter and your relevant rights in them. As a general rule, it is illegal for anyone to ask “what is your disability” or for any proof thereof. The proper questions involve asking if you require accommodation, and if so, what can be done.
Hotel Grounds
Our venues provide us with a unique outdoor space connecting most hotel rooms. Please be aware that pavement may be sloped or uneven in some places and exercise caution. We are working to increase signage warning about sloped areas.
Elevators
The Alexis Park convention center has a single small elevator which is accessibility-only. Any attendee who requires it for accessibility should be accommodated by the hotel. All other attendees, please use the stairs to reduce strain on the elevator and possibly taking it offline.
The Serene has an elevator in its lobby for anyone needing to access the second floor rooms.
Food
While most restaurants will make an effort to serve allergen or gluten-free food upon request, this is typically not a requirement. We recommend calling ahead to make sure a restaurant can accommodate any dietary restrictions.
Hotel Rooms and Check-In
Alexis Park hotel rooms do not have elevators. All Crown Loft and 2 Bedroom suites are on the second level. Any room with with a 50 or above in its room number is second floor (e.g. 1352, 1463, etc.).
To book an ADA room at our buyout properties (Alexis Park, Serene, Embassy), please contact [email protected] and request an ADA room. You do not need to disclose specifics. We will add a flag on your account that allows you to book our ADA rooms. You must be otherwise eligible to book the room (i.e. have a registration). Please note that there are a limited number of ADA rooms at our properties and it may not be possible to accommodate you.
If you have a service animal, you cannot be asked what disability the animal is for. Hotel staff may ask what the service animal does for you. You cannot be charged a pet deposit for service animals. Under both ADA and NRS, only dogs and miniature horses can be service animals; any other animals (such as emotional support animals) are allowed at hotel discretion. Please note falsely declaring an animal is a service animal is a misdemeanor (NRS 426.805).
We recommend reading the full service animal guidance for Nevada.
ASL Interpreters
For attendees in need of ASL interpretation, your registration page has a box to check for requesting these services. We will make every effort to hire ASL interpreters for the events you’ve requested, subject to availability of interpreters.
LVFC partners with with Nerdterpreters, professional ASL providers who work many conventions, including furry ones.
If you require ASL services at-con, please text 816-506-3623 at-con with panel location and times. Please do not text this number far in advance as it is their general service number.
Other
Accessibility issues encountered at-con or questions should be forwarded to [email protected] so we can discuss them with the appropriate parties.